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Managed Services

A Complete Guide To Successfully Managing IT Services

By September 10, 2018October 25th, 2018No Comments

To ensure that your business is able to completely thrive, it’s important that you give it all of the tools needed to succeed. There are a lot of different elements that can play a role in how effective your business is, but one that deserves attention is managed IT services. It’s an integral part of businesses and their success, and recent research has shown that the market for these solutions could be worth more than $250 billion by the end of 2021.

Your business needs these tools – giving it every advantage possible is important. Only 3 percent of businesses make it to their fifth year of operation, and only half make it past the first four years of existence. In short, the more tools you provide, the better.

With that in mind, it’s important to make sure you can get the most from your managed IT services. Here are the main elements to pay careful attention to.

The Big Buy In

When you create an executive buy in model, you’re able to allow your entire organization to become part of the managed IT services. As such, you’ll be able to get more effective results from everyone’s efforts.

Productize Your Offering

It’s important that your team is actually fully aware of what it is that they’re delivering. When you productize your services, you identify exactly what you’re going to deliver to your clients and customers.  This gives you a clear look at the overall scope of your activities and makes it easier to deliver them, to create accurate and independent bills, and more.

Solid Processes Matter

Most companies operating today have a kind of informal sales process. But if you put forth the effort to create processes for both sales and operations is absolutely critical for success when you’re selling or delivering managed services. Even when partnered with a third-party group like ours, you’ll still get services that allow you to ‘set it and forget it’.

Build A Better Team

Launching your managed IT services begins with having the right team in place. You’ll need everyone to be on the same page, have a clear understanding of what your processes and products. While these can be employees who have other roles in your business, you’ll still want to have at least one or two who focus most – or even all – of their attention on your managed IT services.

Additionally, you can outsource to ensure that everything goes smoothly and that your efforts are focused on other parts of your business. Keep the basic tips above in mind and you’ll be able to find better success and ensure that your business is able to benefit from its managed IT services.

The Help You Need

Getting the right platform and the right team is important for making absolutely sure your managed IT services are successful and that your business is able to truly thrive. At Avetta Global, we take pride in helping businesses get the results they need.